Program Description:
This AIB course offers a proactive four-step
disciplinary process for addressing behavioral and
performance problems.
After successfully completing this course, the student will be able to:
- Identify a performance or behavior gap
- Prepare for a discussion with the employee
- Document performance discrepancies and take appropriate corrective action
- Conduct a corrective counseling discussion with the employee
Who Should Attend:
Supervisors and managers who have responsibility for
evaluating and documenting employee performance,
in addition to anyone with supervisory responsibilities
within the bank, such as teller supervisor, operations
manager, branch manager or supervisor managing in
an administrative or support center.
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