Program Description:
Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and perspective.
What is covered in this course:
The Silent Generation
- Recognize the importance of understanding the silent generation.
- Identify the characteristics of the silent generation.
- Identify strategies to manage the silent generation effectively.
- Differentiate between the myths and the facts about the silent generation.
The Baby Boomers
- Recognize the value of understanding the baby boomer generation.
- Identify the chief attributes of baby boomers.
- Differentiate between the characteristics of early-stage and late-stage baby boomers.
- Distinguish between the myths and the facts about baby boomers.
Generation X
- Recognize the value of understanding Generation X.
- Identify the characteristics of the Generation X profile.
- Identify work attitudes that are characteristic of Generation X.
- Differentiate between the myths and the facts about Generation X.
Generation Next
- Recognize the benefits of learning about Generation Next.
- Identify examples of Generation Next attributes.
- Distinguish among the reactions of different generations to Generation Next.
- Identify the predictions about how Generation Next will affect the work world.
Who Should Attend:
Bank managers, supervisors, team leaders, and others in ledership roles.
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