Program Description:
Any time we correspond with another person, whether that is through conversation, voicemail, email, or letter, we are in essence working to persuade others to our way of thinking and believing. The act of reaching out to people to connect is in itself an act of persuasion.
Successful people are very good at connecting with others and persuading them to see things from their point of view. What is their secret to getting others to listen to them and consider their viewpoints as worthwhile? We know that successful people leave little to chance. Instead, to become a successful persuader, you must work at it, think about it, try new things, and become to see these skills as part of who you are.
This program will explore the skills and techniques that make people successful as influencers and persuaders, and effective communicators.
This 2-Hour Webinar Covers:
- Learn how different behavioral styles “hear” us
- Identify personal strengths and limitations
- Learn which words are "trigger words" and which words soothe
- Learn how to utilize effective communication skills and techniques to influence others
- Enhance relationships by relating more effectively
Who Should Attend:
Anyone who communicates with others will benefit from this program!
Presenter:
Janice Branch has been a senior training consultant for InterAction Training Systems (ITS) for fifteen years. She is a very seasoned presenter that has all the right stuff to wow her participants about the subject matter. Prior to joining ITS, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telco with over 1000 employees.
Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization or if it is consulting on problem solving and servant leadership, Janice is the “go-to” person every bank wants to hear from. Participants appreciate her "been there, done that" humor along with her expert ability to facilitate learning.
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