Program Description:

Whether you report to one or all four of the National Credit Reporting Agencies (CRA), you are required to comply with the Fair Credit Reporting Act and the FACTA amendment. It's not what you know that will hurt you-it's re-polluting the consumer’s file that can cost your Financial Institution plenty! We will review federal requirements, the NEW E-OSCAR, and using the METRO-2 format. We will also discuss the pros and cons of reporting to more than one CRA (Credit Reporting Agency), and why you should run quality checks on that data to make sure it is correct, and you are in compliance.

This 2-Hour Webinar Covers:

• Your responsibilities under the FACTA-Red Flag Guidelines as a Data Furnisher.
• Using E-OSCAR to view and respond to consumer disputes (ACDV Responses).
• Using E-OSCAR to create and submit interim maintenance requests (AUDs) for previously reported trade-lines.
• Review the different guidelines for reporting to each of the National Credit Reporting Agencies; Equifax, Experian, Innovis, and Trans Union.
• Reporting your information monthly using the METRO-2 format.
• Reviewing your tradeline information in order to be in compliance and reduce risk.

Who Should Attend:

The changes to FACTA will impact everyone in your institution dealing with consumers, credit information, and/or Identity Theft. This informative session is for Branch Managers, Assistant Branch Managers, Customer Service Reps, Consumer Lenders, Compliance Officers, Risk Officers, Collectors, and Trainers.

Presenter:

Greg Souther,  President of Greg Souther Consulting & Seminars (www.gregsouther.com) is a firm that provides training and consulting to businesses in the areas of Customer Service & Communication; Credit, Collections, & Compliance; Fraud & Security; and Marketing & Sales.

With over 24 years of training and speaking experience, Greg and his associates share practical "how to" advice that everyone can easily understand and use in their daily work environment.  Greg’s unique style of “tell it like it is” and humor makes him a popular speaker for any group. “I believe that most organizations can prevent loss by rethinking their current policy and procedures and implementing risk loss strategies that work on the front end of your operation thus promoting Fiscal Fitness!”

Previously, Greg was co-owner and President of The Credit Bureaus of Southeast Georgia, the parent company for six Credit Reporting and Collection Agencies based in Brunswick, Georgia.  Upon selling that business, Greg has worked in various management and consulting roles with Credifax, the Credit Bureau of Valdosta, and the Credit Bureau of Athens.  Greg is a former President of Associated Credit Bureaus of Georgia; a former President of Georgia Collectors Association; a former Dean, Trustee, and Instructor of Southern Management Institute; and previously a Certified Instructor for American Collectors Association, Inc.