Program Description:

The safe deposit operation is a unique, fast-changing service in the financial industry. It is the only product or service in which members of your staff do not know the value of a consumer’s assets. As a result, every vault transaction can lead to considerable liability. Effective procedures and sound daily practices can counteract and minimize this risk. This seminar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.

This 2-Hour Webinar Covers:

• What ten items must be included in a “New Safe Deposit Renter’s Kit”?
• Who should handle the renter’s key and container during a box access?
• What liability exists if access is allowed “before or after” lobby hours?
• What five types of identification are needed on every new box rental?
• Why must safe deposit keys be maintained under strict dual control?
• What ten steps must be followed when granting access to a box?
• What ten steps must be performed when a renter closes a box?
• What are the four most important key control procedures?
• What are the four different styles of box rental contracts?

Who Should Attend:

This informative program will benefit safe deposit supervisors, full time or relief vault attendants, auditors, or any other employee who is involved in the safe deposit area.

Presenter:

David P. McGuinn, President of Safe Deposit Specialists, is a former banker with 40 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 250,000 safe deposit managers and has served the industry as President of the American, Texas and Houston Safe Deposit Associations. Dave is a featured speaker for the American Bankers Association’s TV network and has been interviewed by the Wall Street Journal, Money Magazine, New York Magazine, Associated Press, National Public Radio, FDIC, CUNA, CNN, CBS, ABC, NBC Nightly News and Court TV on current safe deposit issues. McGuinn has created numerous video training programs and his Safe Deposit Policy and Procedures and Disaster Recovery manuals are now the accepted standard for the industry.